#Invoice to go contact us free

First investigate whether the customer can pay your invoice with, for example, a week’s delay. It is not wise to immediately propose a payment arrangement to your customer. This is the interest that you can legally claim if your customer has overdue payments. Collection costs are the costs creditors incur when they have to put extra effort into receiving their money from customers who do not pay the invoice on their own. Is your customer still not paying your invoice or much too late? Then you may charge collection costs and statutory interest. Charge collection costs and statutory interest Are you changing your general terms and conditions? Then track closely which set of general terms and conditions applies to which agreement. Note: new general terms and conditions will not apply to existing agreements. If necessary, adjust them for new business clients. Adjust your general terms and conditionsĬheck your general terms and conditions. This way you are legally covered if your customer denies that they have received the letter. But if you want to be sure that your letter of formal notice arrives, it is better to send it by registered post and ask for a confirmation of receipt. Keep your own copies of the letters as well. Send the letter both by registered post with confirmation of receipt and by regular mail.

mention collection costs and legal action if payment is not made.

refer to the delivery, the invoice, any telephone calls, and the payment reminder.

Contents of the notice letterĪ letter of formal notice is a demand for payment, also known as a demand letter, in which you: Is your customer a company? Then you are not obliged to do this and you can follow the collection procedure described in your general terms and conditions. You comply with this by sending a letter of formal notice.

#Invoice to go contact us free

If your customer is a consumer, you are obliged to first send a demand for payment, free of charge. State that you will charge the statutory interest if your customer continues not to pay. It is a friendly reminder that you send a few days after the payment term has expired. Send a payment reminderĪ payment reminder is the first formal step if your invoice is not paid within the agreed term.

Always make notes of these phone conversations. This personal approach allows you to inquire why payment has not been made.

Ask whether the service has been satisfactory and whether the invoice is correct. Call your customerĭepending on your relationship with the customer, it is sometimes wise to call first. Do you supply to companies and governments (B2B)? In that case, legal payment terms apply. For consumers, you can determine the payment term yourself.

If you sell products or provide services, your customer must pay within an agreed timeframe. Check whether the payment term is correct